Important Patient Notice: Extremely Busy Phone Lines 📞

We are currently experiencing an exceptionally high volume of calls and significant staff sickness, which is causing considerable pressure on our team and resulting in long waits on the phone.

We understand this is frustrating, and we sincerely apologise for any inconvenience.

How you can help:

• Please only call us if your query is urgent or cannot wait.

• Consider using our online services via our website (www.harwoodgrouppractice.co.uk) for routine requests, such as non-urgent queries or prescription requests.

Minor Illnesses? Think Pharmacy First! 💊

If you have a minor or minute illness, please remember that your local pharmacy can offer expert advice, treatment, and often prescribe medicines without needing a GP appointment. This will help us focus on patients with urgent needs.

We are working hard to manage this demand and appreciate your patience and understanding during this busy time.

Thank you, Harwood Group Practice